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Privacy Policy

This privacy policy (“policy”) will help you understand how Dynamic Claims uses and protects the data you provide to us when you visit our website. (“website”, “service”).
We reserve the right to change this policy at any given time. If you want to make sure that you are up to date with the latest changes, we advise you to frequently visit this page.

What User Data We Collect

When you visit the website, we may collect the following data:

  • Your IP address
  • Your contact information and email address
  • Other information such as interests and preferences
  • Non-personally identifiable information (non-PII) Data profile regarding your online behavior on our website

Why We Collect This Data

We are collecting this data for the following reasons:

  • To better understand your needs
  • To improve our services and products
  • To customize our website according to your online behavior and personal preferences

Safeguarding and Securing the Data

Dynamic Claims is committed to securing your data and keeping it confidential. We have done all in our power to prevent data theft, unauthorized access, and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree to allow us to use the Non-personally identifiable information (non-PII) it collects regarding your online behavior (analyze web traffic, web pages you spend the most time on,
and websites you visit).

Non-personally identifiable information (non-PII) is data that cannot be used on its own to trace, or identify a person.

The non-PII data we collect by using cookies is used to customize our website to your needs and may be used for ad remarketing.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so that we can provide a better experience for you.

If you want to disable cookies, you can do it by accessing the settings of your internet browser.

Links to Other Websites

Our website may contain links that lead to other websites. If you click on these links Dynamic Claims is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy. Make sure to read the privacy policy documentation of the website you go to from our website.

Remarketing

We may use third party remarketing services to advertise Dynamic Claims across the Internet.

Remarketing will display ads to you based on viewing this website by placing a cookie on your web browser.

This cookie does not in any way identify you or give access to your computer or mobile device.

The cookie is used to indicate to other websites that this person visited a particular website, so show them ads relating to that website.

Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

If you do not wish to see ads from Dynamic Claims you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page.

Restricting the Collection of your Personal Data

Any contact information you share through this site will only be used for the purposes intended by you when contacting us. We will not lease, sell or distribute your personal information to any third parties, unless we have your permission. However, we may do so if required by law enforcement. If you have already agreed to share your information with us, feel free to contact us and inform us that you no longer wish for us to attempt to contact you.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information and remove that information upon request.

General Data Protection Regulation (GDPR) & California Consumer Privacy Act (CCPA) Compliance Policy

Effective Date: 01/01/2021

Last Updated: 02/01/2025

1. Introduction Dynamic Claims Services (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and users. This GDPR and CCPA Compliance Policy outlines our approach to handling personal data under the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services, you agree to the practices described in this policy.

2. Scope This policy applies to all personal data collected, processed, stored, and shared by Dynamic Claims Services in connection with our business operations, including but not limited to claim processing, customer support, and digital services.

3. Data Collection and Use We collect the following types of personal data:

  1. Name, address, email, phone number
  2. Insurance details, policy information
  3. Claims-related documentation
  4. Financial information (if applicable)
  5. Any other information necessary for claim processing

We collect and process this data to:

  1. Provide and improve our services
  2. Process insurance claims
  3. Communicate with customers
  4. Comply with legal obligations
  5. Prevent fraud and security threats

4. Lawful Basis for Processing (GDPR) Under GDPR, we process personal data based on the following legal grounds:

  1. Consent: When you provide explicit consent
  2. Contractual Necessity: To fulfill a service agreement
  3. Legal Obligation: To comply with legal requirements
  4. Legitimate Interest: To improve and secure our services

5. Consumer Rights under GDPR & CCPA Under GDPR and CCPA, you have the right to:

  1. Access: Request access to the personal data we hold about you
  2. Rectification: Correct inaccuracies in your personal data
  3. Deletion: Request deletion of your personal data (subject to legal exceptions)
  4. Restriction: Request to limit processing of your data
  5. Data Portability: Obtain a copy of your data in a portable format
  6. Object: Object to data processing under legitimate grounds
  7. Opt-Out: Under CCPA, opt out of the sale of your personal information (Note: We do not sell personal data)

6. Data Security and Retention We implement appropriate security measures to protect personal data from unauthorized access, disclosure, or loss. We retain personal data only as long as necessary to fulfill its purpose and comply with legal and regulatory obligations.

7. Data Sharing and Third Parties We may share personal data with:

  1. Insurance providers and partners
  2. Regulatory authorities as required by law
  3. Service providers that assist in claim processing
  4. Law enforcement in cases of fraud or legal obligations

We do not sell or share personal data for marketing purposes.

8. Cross-Border Data Transfers Where applicable, we ensure that personal data transferred outside the European Economic Area (EEA) complies with GDPR safeguards, including Standard Contractual Clauses (SCCs) or other legal mechanisms.

9. Exercising Your Rights To exercise your rights under GDPR or CCPA, please contact us via: 

Email: info@dynamicclaims.com

Mail: 19100 Von Karman Ave., Suite 300. Irvine, CA 92612  

Phone: +1 949.474.0040

We will respond to requests within the timeframes required by law.

10. Updates to this Policy We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.

11. Contact Information For any questions regarding this policy, please contact us at:

Email: info@dynamicclaims.com

Mail: 19100 Von Karman Ave., Suite 300. Irvine, CA 92612   

Phone: +1 949.474.0040

By using our services, you acknowledge that you have read and understood this GDPR and CCPA Compliance Policy.

If you have any questions about our privacy policy or require further assistance, please contact us through the contact information found on our contact page.